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cuba visas .com - Frequently Asked Questions
FAQs

Important Info

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The orders for which NEXT DAY DELIVERY method has been requested and/or departure to Cuba is WITHIN A MONTH from requested date will be processed next working day on weekdays, Monday to Friday.

All other requests are aimed to be processed with one week.

UK delivery
  STANDARD DELIVERY
  If your departure to Cuba is within a month Tourist Card/Visa is processed next working day, otherwise it aims to be processed within a week. The Tourist Card/Visa will be sent by Royal Mail First Class post. Please allow 3-5 working days for the delivery.
  ROYAL MAIL SIGNED FOR® 1ST CLASS DELIVERY
  Tourist Card/Visa aims to be processed next working day and sent by by Royal Mail First Class post. It allowed partial tracking so the chances of tourist card getting lost in post are reduced. Please allow 3-5 working days for the delivery.
  EXPRESS DELIVERY UK ONLY (NEXT WORKING DAY - 1.00 PM)
  Tourist Card/Visa is processed next working day and sent by Royal Mail Special Next Day Delivery. This service costs £6.45 extra.
Europe delivery
  STANDARD DELIVERY
  Tourist Card/Visa aims to be processed next working day and sent by Royal Mail Airmail post. Please allow 8-10 working days for the delivery.
  INTERNATIONAL TRACKED & SIGNED/INTERNATIONAL TRACKED DELIVERY
  Tourist Card/Visa is processed next working day and sent by Royal Mail Airmail post. This is cubavisas.com preferred option since it allows partial tracking, therefore fewer chances of visas lost in post. In most of the cases this service is also faster than the standard one. In some countries this is called International Tracked & Signed, while in the others it is just International Tracked or International Signed. We will communicate via email with you and explain which of these two services we would use. Please allow 8-10 working days for the delivery.
The Rest of the World
  STANDARD DELIVERY
  Tourist Card/Visa is processed next working day and sent by Royal Mail Airmail post. Please allow 15-20 working days for the delivery.
You need to order Tourist Card(s) / Visa(s) a minimum of the following days before departure to Cuba:
Africa - 28 days
Americas
  USA and Canada - 21 days
  The rest of Americas and Caribbean - 28 days
Asia
  Japan, South Korea, Singapore, Israel, Hong Kong - 21 days
  The rest of Asia - 28 days
Australia and Oceania - 21 days
Europe
  UK and Ireland - 7 days
  The rest of Europe - 14 days